Salary: £25,000 – £35,000 Depending on experience plus OTE
Hours of Work: (Mon – Fri, 9am – 6pm)
About the Company
Our client offers a refreshing sales approach to both new and experienced investors in the Private Rental Market. They pride themselves on unprecedented levels of expert guidance and customer service.
The cornerstones of their business rest firmly in building strong customer relationships; understanding their specific needs and ultimately ensuring their confidence in the exceptional products they are able to advise them on.
The Lettings Manager role:
The purpose of this role is to provide a customer focussed, accessible and highly professional lettings and housing advice service to existing and potential tenants across all properties and in line with their client’s Policies and Procedures.
Duties of the Lettings Manager:
Providing a prompt and efficient Lettings service, including accompanied viewings and carrying out financial and other checks.
Maintaining accurate and up to date tenancy/property details on required systems.
Liaising promptly and professionally with customers who are moving to carry out detailed assessment interviews and other required appointments
Developing and maintaining close and effective partnership with West Norfolk Home Choice in order to ensure the timely letting of all empty properties.
Maintaining strong working relationship with their Property Services Department to arrange refurbishment works as required.
Allocating, letting and maintaining accurate records of garage stock.
Ensuring an effective and efficient Mutual Exchange Service in line with Policy.
Requirements of the Lettings Manager:
Minimum of 12 months Letting Management experience
Proven customer service experience, ideally in a Housing Association or Private Rental industry’s.
Excellent communication, organisational and planning skills.
Preferably you will have experience in a similar role.
Experience of working to tight deadlines and targets and in a fast paced environment.
Some understanding of the role and scope of social housing providers.
A full driving licence with access to a vehicle suitable for business use.
Lettings Manager Benefits:
On-Site Gym Access
Great career progression
If you meet the requirements and feel that this Lettings Manager role is right for you then please apply today!
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